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contractor

On the basis of these general terms and conditions (GTC) comes between the customer and
ARAN-YA Handels UG (limited liability)
Represented by Karl-Heinz Ostermeier
Address: Lagerlechfelder Str. 38 86836 Untermeitingen
Phone: +49 8232 99 550 700
Fax: +49 8232 99 550 799
Email address: info@aran-ya.de

Commercial Register: District Court of Augsburg
Commercial register number: HRB 25624
Sales tax identification number: DE 275426363,
hereinafter referred to as the provider, the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods and services from the area(s) of direct sales of goods via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

conclusion of contract

The contract is concluded in electronic business transactions via the shop system or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.
The ordering process for the conclusion of the contract includes the following steps in the shop system:

• Selection of the offer in the desired specification (size, number)

• Place the offer in the shopping cart

• Click on the 'Shopping Cart' button

• Enter the billing and delivery address

• Choice of payment method

• Review and processing of the order and all entries

• Press the button 'Order with costs'

• Confirmation email that order has been received

In addition to the shop system, orders can also be placed via remote communication (telephone/e-mail), whereby the ordering process for the conclusion of the contract includes the following steps:

• Call the order hotline / send the order email

• Confirmation email that order has been received

The contract is concluded with the sending of the order confirmation.

Contract duration

The contract is concluded for an indefinite period.

 

caveats

The provider reserves the right not to provide the promised service if it is not available.

 

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. The following shipping costs apply once per order: Germany: € 5.90, EU: € 12.50 plus € 0.50 per kg or part thereof. In the case of partial deliveries, the flat rate applies only once. For an order of 50 € or more, no shipping costs will be charged. If there is a right of withdrawal and this is exercised, the customer bears the costs of the return.

terms of payment

The customer only has the following options for payment: advance transfer, payment service provider (PayPal), credit card. Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped.
The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 14 days of receipt of the invoice.

Payment is due from the invoice date without deduction. After expiry of the payment period, which is thus determined by the calendar, the customer is in default even without a reminder.

A right of retention of the customer, which is not based on the same contractual relationship, is excluded.

Offsetting against customer claims is excluded unless these are undisputed or have been legally established.

delivery terms

The goods will be shipped immediately after confirmed receipt of payment.
The dispatch takes place on average after 2 days at the latest. The entrepreneur undertakes to deliver on the 10th day after confirmed receipt of payment.
The standard delivery time is 3 days unless otherwise stated in the item description.
The provider sends the order from its own warehouse as soon as the entire order is in stock there.
If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.

warranty

Consumers are entitled to a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the regulations written for this purpose in the General Terms and Conditions (GTC).

This does not apply to customer claims for damages due to injury to life, limb, health or essential contractual obligations, which must be fulfilled to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

Right of Withdrawal and Customer Service

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day

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• In the case of a contract of sale: on which you or a third party designated by you who is not the carrier took possession of the last goods.

• In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: where you or a third party designated by you who is not the carrier took possession of the last good.

• In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece.

• In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party designated by you who is not the carrier takes possession of the first goods.

 

If several alternatives come together, the last point in time is decisive.

In order to exercise your right of withdrawal, you must send us (ARAN-YA Handels UG, Karl-Heinz Ostermeier, Lagerlechfelder Str. 38, D-86836 Untermeitingen, +49 8232 99 550 710, info@aran-ya.de) a clear declaration ( E.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must send the goods to ARAN-YA Handels UG, Karl-Heinz Ostermeier, Lagerlechfelder Str. 38, D-86836 Untermeitingen, +49 8232 99 550 710, info@aran-ya.de to send back or hand over to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of revocation

 

Disclaimer

Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

 

Assignment and pledging prohibition

Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.
Language, place of jurisdiction and applicable law.
The contract is drawn up in German. The further execution of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as it does not restrict any legal provisions of the country in which the customer has his domicile or habitual abode. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

Severability Clause

The invalidity of a provision of these terms and conditions has no effect on the validity of the other provisions.

 

Implementation of the ODR policy

Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/.
Note according to Section 36 Paragraph 1 No. 2 VSBG: We would like to point out that we are generally prepared to take part in dispute resolution proceedings before a consumer arbitration board. Consumers can contact the following consumer arbitration board:

General consumer arbitration board of the Center for Arbitration eV
Contact: Strassburger Strasse 8, 77694 Kehl
Phone: +49 7851 79579 40
Fax: +49 7851 79579 41
Internet: www.verbraucher-schlichter.de
Email: mail@verbraucher-schlichter.de
This arbitration board is a 'general consumer arbitration board' according to Section 4 (2) sentence 2 VSBG.